Privacy Policy

Adela & Brothers Moving ("we," "our," or "us") operates the website adelahomeservices.com and provides local, long-distance and interstate moving, packing, storage and junk removal services throughout the state of Florida. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We collect information you voluntarily provide when you request a quote, contact us, or use our services, including: full name, phone number, email address, pickup and delivery addresses, move dates, inventory details, and any additional notes about your move.

We also automatically collect limited technical data (IP address, browser type, device, pages visited, referring URL) through cookies and similar technologies to operate and improve the site.

2. How We Use Your Information

• Prepare and deliver moving estimates and service quotes.
• Schedule, dispatch and perform your move safely.
• Communicate with you by phone, SMS, email or WhatsApp about your request.
• Process payments and issue invoices.
• Comply with legal, tax, insurance and DOT/FMCSA obligations.
• Improve our website, marketing and customer experience.

3. Sharing of Information

We do not sell your personal information. We only share it with trusted providers who help us operate the business — such as our email/CRM platform, payment processor, insurance carrier, and, when applicable, subcontracted long-distance carriers — and only to the extent needed to fulfill your move. We may also disclose information when required by law, subpoena, or to protect our rights.

4. Cookies

We use essential cookies to make the site work and optional analytics cookies to understand traffic. You can accept or decline non-essential cookies from our cookie banner and manage them from your browser settings at any time.

5. Data Retention & Security

We retain your information only as long as necessary to provide our services, comply with our legal obligations, resolve disputes and enforce our agreements. We use reasonable administrative, technical and physical safeguards to protect your data, but no method of transmission over the Internet is 100% secure.

6. Your Rights

You may request access, correction or deletion of your personal information, opt-out of marketing communications, or ask questions about how your data is handled by contacting us at Adelahomeservices@gmail.com or (813) 820-9000. Florida residents have additional rights under applicable state law.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last updated" date at the top of this page.

9. Contact Us

Adela & Brothers Moving
Riverview, FL
Phone: (813) 820-9000
Email: Adelahomeservices@gmail.com